Mastodon Customer Service Contact Information
Mastodon Customer Service Contact Information – Quick Guide
- Email: [email protected]
- Mastodon: https://mastodon.social/@Mastodon
- Twitter or X: https://x.com/joinmastodon/
- For Press inquiries: [email protected]
- Legal, GDPR, and DMCA: [email protected]
- Appeals: [email protected]
In this guide, we’ll walk you through the essential steps to contact Mastodon customer service for assistance.
How to Check for Mastodon Customer Service Contact Information
Here’s how you can easily get in touch with Mastodon customer service:
Email Support
You can send an email detailing your issues related to the Mastodon social server. The email address is [email protected]. Ensure to provide relevant information, such as your account details and a clear description of the issue you’re facing, and your issue will be resolved within 24 hours.
Using the Mastodon Website
If you want to access Mastodon Customer Service Contact Information through their website, follow these steps:
- Step 1: Visit Mastodon’s official website, click here to visit the site.
- Step 2: Click on the “About” link on the homepage.
- Step 3: On the About page, you will find the Mastodon email address and other contact details.
- Step 4: Click on the “email address” to mail your Matodon-related issues to them.
Using the Mastodon App
If you prefer accessing Mastodon’s Contact Information through the app, follow these steps:
- Step 1: Open your Mastodon app on your smartphone.
- Step 2: Tap on the “Settings icon”
- Step 3: In the settings menu, tap on the “mastodon.social” option
- Step 4: On the mastodon.social page, you will find the message admin option and other contact information.
- Step 5: Tap on the “Message admin” option, and you will be redirected to your email app to compose and send your message or complaint to Mastodon.
FAQ’s on Mastodon Customer Service Contact Information
Is there a phone number I can call for Mastodon customer service?
Mastodon does not offer phone support at the moment.
What information should I include in my communication with Mastodon customer service?
When contacting Mastodon customer service, include relevant details such as your account information, a clear description of the issue or question, and any screenshots or error messages that may help in resolving the issue efficiently.
How long does it take to receive a response from Mastodon customer service?
Response times from Mastodon customer service may vary depending on the volume of inquiries and the complexity of the issue. Typically, they respond to issues within 24 hours of receiving your message.
